AMU Code of Ethics

 AMU Code of Practice

  • Insurance – All members subscribing to the code are required to hold current public liability insurance.
  • Estimates / Quotations – All members should issue detailed estimates indicating full details of the work to be undertaken.
  • Deposits / Payment – Details relating to deposits and final payments must be clearly identified.
  • Delivery Dates – These should be determined at the outset but members cannot be held responsible for delays beyond their control.
  • Delays – Members are obliged to keep consumers informed of delays.
  • Specifications – Specifications should be included in any contract; fabric, fillings, trimmings etc.
  • Customers Own Materials – The code defines the responsibilities of the parties with regard to customers own materials. In short, if a consumer supplies their own material the responsibility for quality and performance lies wholly with the consumer.
  • Customers Own Specifications – Where consumers provide their own specifications, the code states that the responsibility lies with the consumer. An example is where a consumer provides his/her own covering material or where he/she provides dimensions for a bespoke piece of furniture.